Hey, it’s Jeremie Kubicek here.

I want to officially welcome you to the Relational Intelligence at Work newsletter, where every Tuesday you’ll get an email straight to your inbox from myself or our co-founder, Steve Cockram.

This newsletter's primary goal is to support you on your personal growth journey, and to equip you with the skills and knowledge you need to excel as a leader.

And we couldn’t be more excited to have you along this journey with us.

Before we get into today’s message, I want to share a quick story…

It was 7 years ago.

Steve and I had been working on a new strategic partnership with another group and I was visiting him in London to give him an update.

We both arrive at one of our frequent meeting spots, a cafe called Jack and Alice in Gerrards Cross.

Here’s a picture for visual reference:

I’m sitting in the booth, Steve is across from me in the chair.

We’re having our afternoon tea, catching up on things, and as we’re talking Steve asks me, “Where are we at with the partnership?”

I was waiting what felt like an eternity for this question, after all, it had been years in the making.

“Steve, we did it. We signed the deal. It’s a little different than we planned, but it happened.”

I was expecting a full on celebration. Cheers, high fives, and maybe even a chest bump.

I’m a Connector and enjoy celebrating, so at this point, I’m looking for Steve to join me in my excitement.

But what I received… was nothing of the sorts.

I felt nothing but critique coming from Steve.

He starts asking questions.

“Why did you do it that way? That’s not what we said we would do. Did you ask about this?”

And all of the sudden, my excitement turned to frustration.

My face flushes with red, I cross my arms, and sit back in the booth.

Before I let Steve go any further, I blurted out, “Why can’t we just celebrate!?”

His face turns to confusion.

While I was feeling critique from Steve, from his perspective, he felt he was collaborating.

“If you wanted to celebrate, why didn’t you just tell me?” Steve goes.

And here we are, sitting in this cafe, having an argument over missed expectations.

How did this happen?

I mean, this is what we’re supposed to be experts in, right?

We spend the majority of our days reading, studying, and teaching others about this very topic.

But the reality is, neither one of us were right, it was simply a fact of miscommunicated expectations.

And to figure out how this happened, we decided to sit there in Jack and Alice’s until we came up with a solution.

And that solution is what we're so excited to finally offer you today.

The result of our miscommunicated expectations is our new book, The Communication Code.

We figured out there are clues and codes people have but don’t know how to transmit effectively when communicating.

And on the other end, people are unaware of how to receive and ask about these clues and codes, leading to ineffective communication (like Steve and I seven years ago).

This book helps you deal with the past, the present, and it gives you the ability to learn how to share a code word to set expectations.

Through learning this skill, you can improve your relationships at work, at home, and with everyone you interact with.

The Communication Code goes deep into the concept of Relational Intelligence.

What is Relational Intelligence?

It's about understanding the dynamics of humans interacting with each other. In any interaction there’s either an intelligent or unintelligent interaction.

Most of the leadership books out there don’t go into this level of depth.

Which is why we we’re so excited to share the following news…

The book launched TODAY. Yes, it’s live right now.

Learn from our mistakes. We've compiled everything we know about communication to help you avoid the situation Steve and I experienced 7 years ago.

Grab your copy by clicking the link HERE

That’s all for today’s message. Thanks for reading!

Until next time,

Jeremie Kubicek
Co-Founder, GiANT Worldwide